![]() Allow some time for cancelling the unneeded res in case, as was my case I needed to know I could get the return from Albany before I gave up my seat on the return from Newark. Most adult response and certainly doable - warn your customer as they attempt to double book. Overnight SWA cancelled my round trip to Newark which of course could have meant I would lose my transportation to the east coast as well as my return. ![]() My first experience getting cancelled was having a round trip to Newark NJ and finding I might need to return home from Albany. Why not program your computers to behave in an adult manner? I plan to stick with SW for the next year, and hope the policy is reconsidered. I may be selling my limited SW stock as well and finding the cheapest alternative airline for future travel. Even if only certain number of times per year. I highly hope this policy is overturned or given some flexibility to Rewards members. The no-hassle flight change and ability to book more than one flight are the sole reason I began flying SW and the sole reason I’ve flown almost exclusively with this airline for the last 6 or 7 years, including using the SW credit card and rewards program. I would often pay more per flight than the competing discount airlines for this flexibility. I sometimes do not know when I can get out of work based on operations tempo. I travel for permissive leave in the military, traveling for sports competitions, and the ability to book multiple flights allowed me the flexibility to travel often with southwest (15-25 flights per year). My flight was also cancelled with no notice. I'm highly disappointed with this policy change. Reservations paid for with a Southwest gift card will have the amount applied from the gift card held as travel funds for use by the Customer on a future Southwest Airlines flight. With the exception of Southwest gift cards, funds from proactively cancelled reservations by Southwest will be returned to the original form of payment. ![]() Furthermore, without advance notice to the Passenger or purchaser, Southwest may cancel such reservations, or any other reservations that it believes, in its sole discretion, were made without intent to travel. Prohibition of Multiple/Conflicting Reservations: To promote seat availability for our Customers, Southwest prohibits multiple reservations for the same Passenger departing from the same city on the same date, or any multiple reservations containing conflicting or overlapping itineraries (such as departures for the same Customer from multiple cities at the same time). This message is shown online when selecting your flights: ![]() As a result of the new reservation system, they are now enforcing this policy by automatically cancelling such flights (reports are they cancel the most expensive of the conflicting flights).You won't be able to double-book anymore on Southwest. Southwest doesn't allow multiple bookings for the same passenger, same day. ![]()
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